Dr Tom Fisher

Notifying users of changes to their holder service accounts 

Posted by: , Posted on: - Categories: Digital identity, UK digital identity and attributes trust framework
A person holding a phone in their hand and also using a laptop

Holder service providers must have processes in place to get in touch with users if there’s a change to their account or you’ve received a request to close their account. For gamma (0.4) certification, those processes must be multi-channel.